Terms of Service

Platinum Travel Insiders, LLC acts solely as an agent for various suppliers of travel and other services (i.e., cruise lines, tour companies, hotels, airlines, railroads, and/or owners or contractors providing accommodations, transportation and/or other related services), herein referred to as the “supplier”.

Platinum Travel Insiders, LLC does not own, manage, control, promote, run, or operate any transportation or recreational vehicle, motel, hotel, restaurant or any supplier of services.

Client understands that hotel and air package insurance purchased in Phase I of travel planning does not cover Land Itinerary components booked during Phase II of travel planning. Land Itinerary is uninsured. Terms and conditions of each individual vendor will govern your booking. Platinum Travel Insiders, LLC will be held harmless for any charges, damages incurred in the event of any cancellations, re-bookings on this portion of itinerary.

Note that all deposits made directly to Platinum Travel Insiders, LLC to secure Land Itinerary are non-refundable by either Platinum Travel Insiders, LLC or vendor contracted.

All exchange orders, coupons and/or tickets are offered subject to the General Information and Terms and Conditions under such services are provided by the suppliers.

SPECIAL NOTICE: Delays, cancellations and overbookings may occur on air flights, cruises, and land reservations by the participating carriers and suppliers.

Platinum Travel Insiders, LLC cannot and will not assume responsibility for their or anyone’s acts.

Platinum Travel Insiders, LLC shall not be held liable for potential risks and any and all hazards associated with travel where injury of any type, delays or methods of doing business or substandard or negative conditions or any other adverse conditions have or may occur. Deposit or payment for travel services constitutes consent to all terms, conditions and agency disclaimer.

Platinum Travel Insiders, LLC shall not be responsible nor assume any liability for any of the following:

1. Any cancellation of services by the supplier of any liability in arranging transportation, hotel and other accommodations.  Platinum Travel Insiders, LLC is not responsible for personal injury, illness or property damage or other loss or expense of any nature whatsoever arising directly or indirectly out of any actions of any person or supplier of services, programs or accommodations. You are participating in any travel arrangements at your own risk and Platinum Travel Insiders, LLC assumes no responsibility for disappointments at all or for any death, injury, illness, sickness, disease, natural disaster, injury, loss, delay, accident, expenses or defect that may result from your travel. Travel insurance is strongly recommended to cover the costs of some of these items. All such losses or expenses will have to be borne by the passenger, who again is advised to take travel insurance, which is available at Platinum Travel Insiders, LLC.
2. Any change or modifications by the supplier of itineraries, air carrier, routing, scheduling, departure date, level of accommodations, etc.
3. Fluctuations in fares, rates, exchange rates, surcharges, taxes, fees and/or price differentials.
4. Platinum Travel Insiders, LLC’s sole responsibility is to book your travel and will not be responsible for anything other than booking your travel.
5. Airlines have their own policies. Refer to individual airlines for this information. We are not responsible for mileage points or baggage expenses.
6. We do not condone or encourage participation in Time Share presentations.

If you wish to leave from any city other than the gateway cities provided in the cruise/tour package, etc. or elect to change the air routing provided by the cruise/tour package, Platinum Travel Insiders, LLC will, at your direction, reschedule your transportation at the adjusted current tariff and deviation charges. It is the responsibility of the passenger to reconfirm his/her flights with the airlines. Flights may be missed due to schedule changes or other acts and air schedule changes may cause cancellations. All cruise line/tour companies have their own cancellation policies. It is the responsibility of the purchaser to acquaint him/herself with said policy.

Should a cancellation become necessary, please inform Platinum Travel Insiders, LLC immediately in writing and request a written confirmation of your cancellation. Upon, receipt, Platinum Travel Insiders, LLC will follow industry procedures for refund as outlined in the supplier’s brochure and subject to their review. Refunds are usually finalized within (8) weeks. All cancellation penalties imposed by the cruise line/tour operator, etc., are the client’s responsibility. Trip cancellation/interruption insurance, which covers the cancellation penalties, is strongly recommended. Health and baggage insurance is also available. Special insurance waiving the pre-existing conditions exclusion may be available but must be taken and paid for at the time of initial payment. Providing Platinum Travel Insiders, LLC with credit card information for payment assumes that the passengers and clients are authorizing this credit card information to be used for payment of their travel plans.

Notice: Clients traveling to a foreign destination must check the State Dept. advisories for that Country and the CDC.

State Department: https://travel.state.gov/content/passports/en/alertwarnings.html

CDC: http://wwwncdc.gov/travel/notices

All Passengers 18 years of age and over must have government-issued photo identification for domestic travel. All passengers including children must possess a passport valid for 6 months after return date and appropriate visas and documents on international travel. The name on your ticket must match the name on your I.D. or passport. It is the client’s responsibility to confirm all information is correct on receipt of all documents and communications.

By checking “I Agree” and by typing my full name below, I am electronically signing this agreement.